Contact Us

Welcome to Ramsoy.fi customer service!

We are happy to help with questions about our products, orders, deliveries, payments and returns.

You can contact us by email. We aim to respond as soon as possible on working days.

Customer service

Email: social@ramsoy.fi

Online store: https://ramsoy.fi

Company details

Registered company name: Baling Wire EU Oy

Business ID: 3624768-9

Registered address:

Hämeentie 135 A
00560 Helsinki
Finland

Warehouse and return address

Baling Wire EU Oy / Ramsoy.fi
Tukkikatu 5
53900 Lappeenranta
Finland

Warehouse visits and opening hours

Our warehouse has no regular opening hours. Customers are welcome to view our products and visit our warehouse by prior appointment.

Book a visit by sending an email to social@ramsoy.fi. We will confirm the appointment before your visit.

Product collection and returns to the warehouse must also be arranged in advance with our customer service.

How can we help?

When contacting us about your order, please provide your order number if possible. This helps us handle your enquiry as smoothly as possible.

Thank you for choosing Ramsoy.fi!